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  #11  
02-09-2011, 06:20 PM
mail12321 mail12321 is offline
Half Buck Crater
 
Join Date: Oct 2010
Posts: 68
Default couldnt log in!


i couldnt log in this morning which is when i check in. i dont know if i will be able to keep this new time and i might not be able to check in every day and i want my bonus. could i get compensated for this? it is not my fault the site wouldnt let me in
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  #12  
02-09-2011, 06:26 PM
CashCrate Dana's Avatar
CashCrate Dana CashCrate Dana is offline
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Join Date: Aug 2006
Posts: 33,413


Sorry about that. There was an issue this morning but it's been resolved.

Check ins reset at midnight EST, so it shouldn't affect the time of future check ins.
  #13  
02-09-2011, 06:28 PM
mail12321 mail12321 is offline
Half Buck Crater
 
Join Date: Oct 2010
Posts: 68


oh ok thanks. i thought that it was every 24 hours from when you clicked
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  #14  
07-18-2011, 03:16 PM
Kaoskore Kaoskore is offline
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Join Date: Mar 2011
Posts: 4


I'm having this problem myself, right now.
  #15  
07-18-2011, 03:32 PM
CashCrate Dana's Avatar
CashCrate Dana CashCrate Dana is offline
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Posts: 33,413


Kaoskore,

If you're logged into the forum, you should also be logged into the main CashCrate site. Are you still having an issue?
  #16  
07-22-2011, 10:48 AM
Kaoskore Kaoskore is offline
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Join Date: Mar 2011
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When I use my email and password on the login page, I'm simply redirected to the same page. From the forum, when click on any of the links under "Earn" I'm directed to the login page. I can't access my actual account, even though I can make an entry in the forum.
  #17  
07-22-2011, 10:52 AM
CashCrate Dana's Avatar
CashCrate Dana CashCrate Dana is offline
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Join Date: Aug 2006
Posts: 33,413


Kaoskore,

Your account looks fine on our end. Are you having any trouble with your Internet service in Zimbabwe?

What browser and version are you using?

Is your browser allowing cookies?

Can you try deleting all temporary Internet files and cookies. Close the browser and then restart it. Try logging into CashCrate again. This may also clear the problem.
  #18  
07-22-2011, 11:41 AM
Kaoskore Kaoskore is offline
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Join Date: Mar 2011
Posts: 4


The service is fine; I can easily access any other website.

I'm using Chrome 12.0.742.122

My browser is allowing cookies.

I've just cleared all browsing data - everything - and rebooted Chrome.

At this stage I'm still being redirected to the login page, either when I login, or use the "Offers", "Games" or "Shopping" links. The only thing that does work regarding earning money is "Contests".
  #19  
07-22-2011, 11:55 AM
CashCrate Dana's Avatar
CashCrate Dana CashCrate Dana is offline
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Join Date: Aug 2006
Posts: 33,413


Kaoskore,

I'm unable to repeat the error you're running into. Would it be possible to try another browser like IE or Firefox?
  #20  
07-22-2011, 12:06 PM
Kaoskore Kaoskore is offline
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Join Date: Mar 2011
Posts: 4


I just tried logging in on IE. Seems to work. It must be my browser.

Why are there so few offers and surveys?
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