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  #81  
03-03-2017, 02:52 PM
CashCrate Dana's Avatar
CashCrate Dana CashCrate Dana is offline
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Join Date: Aug 2006
Posts: 33,417


Can you submit a support request at the bottom of this page instead:

http://www.cashcrate.com/support


I'll keep an eye out for your support request and we'll be replying to the email address on your CashCrate account.
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  #82  
03-11-2017, 04:59 PM
ashley2013 ashley2013 is offline
Quarter Crater
 
Join Date: Nov 2013
Posts: 47
Default Encrave


What happened to encrave? When I click on it a gray screen pops up and no encraves
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  #83  
03-11-2017, 05:08 PM
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CashCrate Dana CashCrate Dana is offline
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We're working with Encrave on this and hope to have them back in the near future.
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  #84  
03-17-2017, 06:28 PM
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CashCrate Dana CashCrate Dana is offline
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I'll take a look and send you a PM on the forum. Thanks.
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  #85  
03-19-2017, 08:28 PM
bkalanui bkalanui is offline
Penny Crater
 
Join Date: Apr 2013
Posts: 3
Default Pending survery on my earnings.


Hi there,
My name is brendalee kalanui,I was doing my surveys,n I check the earning on my site.some of the surverys still pending...
So I don't know if I was to continue the same survery or just let it go. Anyway ,I doing it alot of time.
Thankyou ,
BrendaleeKalanui
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  #86  
03-19-2017, 09:39 PM
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CashCrate Dana CashCrate Dana is offline
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Join Date: Aug 2006
Posts: 33,417


The surveys are run by independent companies and your money will be credited to your account when we receive confirmation from them that you have properly completed the survey. This will typically happen within a few hours, but may require several days. We regularly inspect the crediting processes to ensure that any crediting errors or delays on our end are addressed as quickly as possible. Please note that you must qualify for and fully complete the survey to receive credit. Daily Surveys may also not credit if you are not allowing 24 hours between surveys (unless they state you may take more than one in a 24 hour period) or if they are flagged as being completed hastily or include inconsistent responses; please make sure you're not going through the surveys too quickly but are providing thorough and thoughtful responses.
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  #87  
03-27-2017, 02:27 PM
prospectboy prospectboy is offline
Dime Crater
 
Join Date: Apr 2011
Posts: 13


Just don't understand how you can finish a 40 minute survey only to reach the end and it says you don't qualify. Wow.
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  #88  
03-27-2017, 05:32 PM
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CashCrate Dana CashCrate Dana is offline
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Join Date: Aug 2006
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I am sorry that happened. Do you recall the name or number of the survey?

Surveys do contain quality controls and that could be the reason for getting booted out at/near the end of a survey. For example, inputting conflicting or inconsistent answers, an inaccurate response to a control-question that is seeking a particular response (e.g. "Answer C for this question"), or providing answers following a set pattern (a,b,c,c,a,a,b,c,c...). Rushing through a survey may also cause a disqualification.
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  #89  
03-27-2017, 08:10 PM
prospectboy prospectboy is offline
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Join Date: Apr 2011
Posts: 13


Quote:
Originally Posted by CashCrate Dana View Post
I am sorry that happened. Do you recall the name or number of the survey?

Surveys do contain quality controls and that could be the reason for getting booted out at/near the end of a survey. For example, inputting conflicting or inconsistent answers, an inaccurate response to a control-question that is seeking a particular response (e.g. "Answer C for this question"), or providing answers following a set pattern (a,b,c,c,a,a,b,c,c...). Rushing through a survey may also cause a disqualification.
^It was a Pulley survey, but I don't know what the number was. I understand there are quality controls, etc, but I spent 40 minutes doing it. It's okay though, nothing I can do about it now, but still disappointing nonetheless.
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  #90  
03-27-2017, 10:30 PM
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CashCrate Dana CashCrate Dana is offline
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I am sorry about that prospectboy and sending you a PM on the forum.
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