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  #1  
05-19-2017, 01:12 PM
niki029 niki029 is offline
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Join Date: Jul 2008
Location: Minnesota
Posts: 1,451
Default Referral has question


Hello!
I referred someone who has signed on and even did a few surveys already. She logged off, and then logged back in when she wanted to continue filling out surveys, but she is unable to do so. She is getting an error message "that email address could not be found".
She did email support and they said they would look into it, but she hasn't heard anything since. What could I suggest she do?
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Last edited by niki029; 05-19-2017 at 01:16 PM Reason: typo
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  #2  
05-19-2017, 02:24 PM
CashCrate Dana's Avatar
CashCrate Dana CashCrate Dana is offline
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Join Date: Aug 2006
Posts: 33,440


Can you send me a PM with her member id number preferably, or the email address she used when she signed up. I'm suspecting it might be a typo in the email address that she used, but will look into it further after I hear from you.

Thanks.
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